Last updated: 10/27/2025
We offer refunds within 30 days of your initial purchase or subscription renewal, provided you meet the conditions outlined in this policy.
To request a refund, please contact our support team at support@kaizen.com with your account details and reason for the refund request.
Refunds are typically processed within 5-10 business days after approval. The refund will be credited to your original payment method.
Certain services or products may be non-refundable, including but not limited to custom development work or services already rendered.
You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period.
If you have any questions about our refund policy, please contact us at support@kaizen.com